- Something always goes wrong. Always.
Its head was the Firethorn, and its flash patch was a red bell.
The DE was known for taking on special assignments, including dealing with particularly difficult missions, rescuing agents from fic deletions and other crises, and cleaning up severe cross-continuum contamination.
DE agents were given special emergency training, which included a flamethrower drill and possibly first aid, given the stretcher and kit used by Agents Dead and Jay. This training was also available to other agents, at least in Jay's time.
The DE was founded in 1996, when the Department of Internal Security stopped performing rescue missions for agents stuck in missions gone bad in order to focus on internal matters. It lasted until 2004. Due to its small size and roles that overlapped with other departments, it was merged into the fledgling Department of Floaters during the onslaught of badfic resulting from the Harry Potter and Lord of the Rings films, combining with the Special Sue Unit to form the Special Operations Division.
- Dead and Heal were the original agents in the Department of Emergencies. They never published their own reports, but Dead appears alongside Jay Thorntree in other agents' reports. The two transferred to the new SOD when the DE merged with the SSU.
- Ezequiel was active in 2004. He was assigned to help clean up the mess left in the Real World's Times Square when several Golden Sun canon characters were dropped there by a continuum-rupturing Mary Sue.
- "Torment" (The Lord of the Rings), Agent Dead (DE) with Agent Jay Thorntree (DIC)
- Jay is temporarily assigned with Dead on an assignment to save Legolas from fading after being assaulted by Aragorn.
- "The Dark of the Moon" (The Lord of the Rings), Agents Rosie Cotton Bomull and Nenya Gabriel (DMS - DMO) with Agent Dead (DE) and Agent Jay (DIC)
- Dead and Jay help Nenya and Rosie escape from a deletion.
- "The Real World" (Golden Sun x Real World), Agents Adrian and Rob (DMS - GSD)
- Ezequiel of the DE turns up to help deal with the aftermath of a Real World disruption.
- "Ephemerals: The Department of Emergencies," Agent Heal (DE) with the Firethorn and the Floating Hyacinth
- The Firethorn informs Heal that their department is about to be merged into the Department of Floaters.