The fictional Bjam has been the PPC Morale Officer for many years. During that time, she has hardly ever been referred to as an agent. While she has no notches on her Sue Scalp Belt, Bjam regularly assists the agents (and the Boarders) in returning temporarily to sanity after particularly gruesome or horrific missions. Whether with virtual chocolate or anti-Sue songs, the Morale Officer truly does her duty.
She still makes occasional appearances, often in company with her purported manager, Kayleigh Leonard.